Store Policy
Last Updated -November 28th, 2025
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Shipping & Delivery Policy
- Orders are processed in 1–2 business days.
- Standard Delivery: 3–5 business days (Mon–Sat; excludes Sundays/holidays).
- Express Delivery (if offered): 1–2 business days.
- Free shipping may apply with coupons or promotions.
- We are not liable for carrier delays, weather, or incomplete addresses.
- Items may be returned within 14 days of delivery if unused and in original packaging.
- Non-returnable: perishable foods, clearance items, and custom orders.
- Refunds are processed in 7–10 business days to the original payment method.
- Return shipping is the buyer’s responsibility unless the item was defective or incorrect.
- We accept debit/credit cards, PayPal, and other secure methods shown at checkout.
- Payments are charged at the time of order.
- Transactions are protected with SSL encryption.
- We use cookies to improve browsing and shopping experience.
- Functional cookies remember cart and login.
- Analytics cookies help us improve our store.
- Marketing cookies (if enabled) may be used for promotions.
- For support, email: customercare@ariariaafricanmarket.com. We reply within 24–48 business hours.
Hours: Mon–Sat, 9am–6pm EST. - Colors and sizes may vary slightly due to screens and photography.
- Food items may contain allergens (always check labels).
- We are not responsible for third-party websites linked from our store.
Orders may be canceled within 12 hours if not shipped. Once shipped, cancellations are no longer possible.